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Recruiting Coordinator

On behalf of our client, a cloud computing company that sells hyper-converged infrastructure software, cloud services, and software-defined storage, Manpower Serbia is searching for a motivated candidate to take the challenge and to successfully fulfill the position of: Recruiting Coordinator

Job description:

Creating a seamless experience for all candidate throughout the interview process
Partner with talent advisors and hiring leaders to schedule and coordinate a high volume of phone, onsite, and video interviews, and manage the offer documentation process
Collaborate with talent advisors to create and continuously evolve our recruiting processes
Own and juggle multiple schedules, balancing multiple priorities and miscellaneous projects 
Responsible for data integrity and candidate flow in our applicant tracking system, Jobvite
Communicate professionally, thoughtfully, and with the utmost diplomacy at all times, treating all candidates with dignity and respect
General day-to-day scheduling and administrative duties
Coordinate candidate travel and the candidate expenses process, as needed

Desired Candidate Profile:

Minimum one year in recruiting coordination, operations, or admin role
Bachelor’s degree
Fluent in English (both written and verbal)
Customer Service and team-oriented
Excellent work ethic and a strong sense of urgency
Acute attention to detail and exceptionally organized to handle multiple priorities at once
Strong time-management and organizational skills
Must be able to handle sensitive/confidential information
Excellent customer service skills, business etiquette
Ability to work independently as well as in a team environment
Comfortable being a chaperone to candidates’ day-of interviews
Ability to multi-task and meet deadlines in a challenging and fast-paced environment
Computer Skills: MS Office package, Internet literate 
Ability to work in a dynamic, fast-moving, and demanding environment

Customer Service Administrator

U ime našeg klijenta, internacionalne kompanije, tražimo motivisanog kandidata koji bi uspešno odgovorio zahtevima pozicije Customer Service Administrator.

Opis posla:

Prijem porudžbina, sastavljanje naloga, otpremnica, faktura u SAP-u
Komunikacija sa magacinom kompanije vezano za organizaciju isporuke
Kommunikacija/korespodencija sa kupcima, slanje specifikacija, analiza i drugih dokumenata kupcima, obrada reklamacija
Prevod etiketa, specifikacija, sertifikata i druge dokumentacije za kupce po potrebi
Ažuriranje podataka o kupcima u SAP-u
Podrška spoljne službe (Obrada zahteva za uzorke, komunikacija sa matičnom kućom, praćenje izdatih uzoraka, poručivanje, evidentiranje)
Priprema i slanje dokumenata knjigovođi (uvozni papiri, ulazni /izlazni racuni, izvodi itd).
Office zadaci (rezervacija hotela, smeštaja, avionskih karata, arhiviranje dokumenata..)
Priprema i slanje pisama i drugog
Ostali poslovi vezani za servis kupaca i office

​​​​​​​Zahtevi pozicije:

Poznavanje nemačkog jezika na naprednom nivou, minimum C1
Poznavanje engleskog na srednjem nivou
Prethodno radno iskustvo na istim ili sličnim poslovima je prednost

Senior Recruiter

On behalf of our client Fortrade, leading global provider for online trading in the global financial markets, Manpower Serbia is looking for motivated candidates for the position of Senior Recruiter

Job description
• Meeting hiring goals by filling open positions with talented and qualified candidates
• Screening resumes, scheduling the interviews and interviewing candidates.
• Onboard new employees in order to become fully integrated
• Promote company’s reputation as “best place to work”
• Conducting the training as the final recruitment stage.

Position Requirements
• BS/MS in Human Resources Management or relevant field
• Excellent knowledge of English and Serbian languages – both written and spoken
• Ideally 2 – 4 years of experience in full cycle recruitment. Experience in recruiting across the entire organization is most ideal. Experience in hiring sales talent would be an added advantage
• Strong track record in results and moving at a pace to meet the companies scaling needs
• Solid ability to conduct different types of interviews and ability to recognize exceptional sales people
• Strong decision-making skills
• A growth mind-set. You can shift tasks and priorities when circumstances change, and do so quickly and effectively
• Excellent communication and interpersonal skills

Customer Care Specialist

On behalf of our partner, a recruitment and staffing agency SpeakIT, an agency with a focus on multilingual jobs for the customer agents we are looking for candidates to successfully fulfill a position of a Customer Care Specialist.

Job Description:

– Manage incoming calls and customer service inquiries by telephone and email
– Provide accurate, valid, and complete information
– Identify and assessing customers’ needs to achieve satisfaction
– Keep records of customer interactions, process customer accounts and file documents
– Take the extra mile to engage customers

Job Requirement:

– Advanced level in German
– B2+ level English skills
– Strong phone contact handling and active listening skills
– Ability to multitask, prioritize and manage time effectively
– Exceptional problem-solving and ability to respond to different types of characters
– Adaptive skills and team spirit

Revenue Operations Analyst

Nutanix is seeking a dynamic and detail-oriented professional to join their team as a Revenue Operations Analyst. 
In this position, you will play a crucial role in assisting with project management activities related to various projects to drive sales efficiency and operational excellence. The ideal candidate will possess a strong analytical mindset, excellent organizational skills, and the ability to work collaboratively with cross-functional teams.
This is fully remote position
Working hours 1pm – 9pm ( Serbian Time)

JOB DESCRIPTION:

Regularly review project dashboards to track progress, ensuring alignment with project objectives
Generate reports to provide detailed analysis and insights into project performance.
Input information from spreadsheets into Salesforce (or other systems of records) to track adherence to project progress
Coordinate efforts across different teams to ensure tasks are completed in a timely manner.
Facilitate communication between project managers, internal teams, and other stakeholders to maintain project momentum
Assist in developing clear and comprehensive requirements for projects, particularly in the context of the sales process.
Participate in testing activities, validating that software changes meet specified criteria
Identify project blockers and propose effective solutions, ensuring the smooth progression of projects.
Create visual representations, such as flowcharts, illustrating different processes involved in project transitions.
Develop presentations and slide decks summarizing project findings, status updates, and key insights.
Collaborates across businesses, functions, and regions to align strategy and direction.
Ad-hoc projects as required.

CANDIDATE PROFILE

2+ years of business experience, including a proven track record of performance in sales platforms and program/project management.
Positive attitude along with a passion for the business and data.
Experience with end-to-end sales processes and tools
Superior problem-solving skills
Ability to translate ideas and requirements from sales leadership into a documented process with defined timelines
Engage relevant resources to turn requirements into tangible programs that drive meaningful business outcomes.
Excellent communications skills and a high level of comfort collaborating with both sales and data minded cross functional team members.
Ability to articulate Sales Operations practices – Channels, Inside Sales, PreSales, Renewals, Compensation, etc
Exceptional analytical, reporting, data manipulation, problem solving and Business Intelligence skills with attention to visual & design nuances in analysis presentation
Experience with Salesforce, Tableau, Clari and CPQ tools are a plus.
Detail-oriented but can also see the big picture. Can crunch the numbers and clearly articulate the key takeaways in an executive summary. Tell a “story”
Comfortable working with diverse global counterparts
Proficient in Power Point, […]

HR Specialist

On behalf of our client, PWO Group, global company in the mobility industry, Manpower Serbia is searching for motivated candidates to take the challenge and successfully fulfill positions of HR Specialist
Location: Čačak

JOB DESCRIPTION
•    Handling of the whole recruiting process 
•    Responsible for the onboarding processes including administrative part 
•    Prepares several internal HR guidelines and polices in line with labour code and global processes
•    Assists the HR Manager with daily activities in HR area (e.g. preparation of documents, performance management)
•    Ensure compliance with labor law and PWO Group HR policies and processes
•    Lead ΗR processes related to payroll (working hours), personnel records, benefits administration 
•    Participate in HR projects 
•    Responsible for the offboarding process 
•    Give support to Managers and employees regarding various HR related subjects to foster a positive work environment
•    Close cooperation with HR headoffice

CANDIDATE PROFILE:

•    Bachelor's degree in Human Resources, Business Administration, or related field
•    Minimum 3 years of working experience as HR Specialist or HR Business Partner ideally in an international manufacturing company
•    Profound knowledge about Serbian labour code 
•    Detailed knowledge of HR processes and HR best practices
•    Excellent communication skills as well as a confident and competent manner
•    Highly motivated with a proactive attitude and excellent teamworking skills
•    Independent working style, Problem-solving skills and structured way of thinking, 
•    Hands-on mentality, willingness to take over responsibility 
•    Good knowledge of MS Office, SAP HR / SAP SF would be an advantage 
•    Fluency in English (written and oral) min B2/C1 

Talent Acquisition Specialist

On behalf of our client, an IT company working on complex digital transformation, greenfield and enterprise-level projects for top clients in the industry, we are hiring a Talent Acquisition Specialist. The company is based in New York with a global workforce of 14,500+, and 43 offices in 18 countries within key global markets.

Responsibilities:

Determining selection criteria, hiring profiles, and job requirements for vacant positions
Sourcing potential candidates through internal company database, job boards, LinkedIn and other social platforms
Evaluating applications and screening candidates via calls or emails
Conducting in-person or video call interviews with shortlisted candidates
Coordinate all steps in selection process
Managing hiring processes via internal Applicant Tracking Systems
Documenting processes and fostering good relationships with potential candidates and past applicants
Developing hiring strategies and procedures in line with industry trends, as well as keeping informed of advancements in the field

Requirements:

Minimum 3 / preferably 5 years of relevant recruitment experience within the IT company
Bachelor's degree in social sciences, or similar
Advanced knowledge of effective hiring platforms that attract suitable applicants
Exceptional ability to screen candidates, compile shortlists and interview candidates
Experience in creating awareness of the company brand and establishing professional relationships with candidates
Proficient knowledge of English
Excellent interpersonal and communication skills

Benefits:

Professional & career path development
Professional certifications, unlimited Udemy for business license and language courses
Competitive leave policy
Private health insurance
Fitpass
Working within multinational organization
A flat and approachable organization
Team building and office events
A truly diverse, fun-loving, and global work culture

Customer Service Consultant – German speaking

On behalf of our client, global avio company, we are looking for motivated candidate to successfully fulfill the position of Customer Support Consultant.

Job descripition:

General flight reservations and direct sales and all related services of Lufthansa Group
Information about our products and services
Passenger check-in assistance
Assistance with baggage related questions
Managing loyalty programs/ accounts of our customers
Support of any new business contracted by client
Effective and timely call handling
Assures work follows and meets all quality standards
Assures work meets business productivity goals
Flexibility to a rotational shift including weekends
Usage of quality assurance tools whenever applicable
Attend additional trainings and product related workshops
Handling of Customer Feed-back Management inquiries connected to topics before, during and after travel with Lufthansa Group  using processing tool “Cheetah”
Processing all incoming customer relations inquiries in written or via telephone from all Customers, Lufthansa HON Circle members and First-Class passengers (Priority Channel)
Handling customer enquiries and claims from customers and debt collectors according to universal conventions and regulations, compensation policies and internal processes.
Analyzing and understanding the customer request, making necessary research via various tools and resources (such as OneRes, Worldtracer etc.) making decisions on the outcome of the claim, issuing claim amounts and finally providing response via written and/or outbound calling according to universal conventions and regulations, compensation policies and internal processes
Taking over special tasks as assigned

Job requirements:

Fluent verbal communication skills in German (C1 level) and English (B2 level)
High-school diploma
Previous experience in customer service or a related field is preferred

HR and Administration Coordinator

On behalf of our client, Wintech Energija, a company that is working on a 2-GW renewables project in Bor, Manpower Serbia is searching for a motivated candidate to take the challenge and successfully fulfill the position of HR and Administration Coordinator.

Job description
 
Ensure HR operations including recruitment, payroll, compensation and benefits, and training run smoothly and improve as the company grows. 

Ensure all administrative tasks such as office management, facilities management, and policy development are performed correctly and on time.

Day-to-Day Activities:
 
Responsible for the company’s daily administration and personnel work

Planning HR and administration activities annually

Setting, monitoring, and achieving HR targets

Managing recruitment, onboarding, and exit procedures.

Overseeing the payroll function

Ensuring full compliance with company policies and procedures

Managing employee relations

Running the office and facilities management functions

Responding to internal and external HR-related inquiries or requests and help.

Maintaining records of personnel-related data in both paper and the database and ensuring all employment requirements are met.

Responsible for local PR and keeping in touch with the headquarters

Position Requirements
 
Bachelor’s degree in human resources or management

At least 3 years’ experience in HR

Proven ability to multitask.

Strong ability in using MS Office (MS Excel and MS PowerPoint, in particular)

In-depth understanding of sourcing tools, like resume databases and online communities

Outstanding communication and interpersonal skills

Fluent in English, listening, speaking, reading, and writing.

Self-motivation

 

Rukovodilac službe ljudskih resursa

U ime našeg klijenta, kompanije Aqua promet, jedne od vodećih u distribuciji kupatilske opreme, kao i vodovodnog i kanalizacinog materijala u centralnoj Srbiji, Manpower Srbija traži motivisanog kandidata koji će prihvatiti izazov i uspešno obavljati posao: Rukovodilac službe ljudskih resursa

OPIS POSLA
– Definisanje potrebnih profila kandidata pre regrutacije;
– Pronalaženje i regrutovanje kandidata korisćenjem različitih kanala;
– Upravljanje procesom zapošljavanja u punom ciklusu u skladu sa politikom I procedurama kompanije
– Kreiranje lokalnih HR procesa u skladu sa lokalnim potrebama;
– Kreiranje i implementacija organizacionih razvojnih programa;
– Pružanje podršku u internim komunikacijskim aktivnostima;
– Kreiranje, implementacija i unapređenje HR procesa u skladu sa strateškim ciljevima kompanije;
– Implementacija i analiza sistema ocenjivanja i nagrađivanja zaposlenih;
– Kontinuiran rad na postavljanju novih i unapređenju postojećih HR alata u cilju unapređenja uspešnosti, motivacije i zadovoljstva zaposlenih;
– Aktivno učestvovanje u razvoju employer branding strategije i implementaciji konkretnih koraka u ostvarenju iste;
– Razvijanje tehnika intervjuisanja i psiholoških testova koji se koriste za procenu veština sposobnosti interesa u svrhu odabira, selekcije i razvoja kadrova;
– Analiziranje potreba za dodatnim edukacijama i treninzima kod zaposlenih;
– Razvoj HR sistema i procedura koje se tiču zahteva i potreba za unapređenjem zaposlenih

PROFIL KANDIDATA
– VI ili VII stepen stručne spreme (poželjno psihologija, menadžment ljudskih resursa, pravni fakultet)
– Poznavanje engleskog jezika
– Minimum 3 godine iskustva na istim ili sličnim poslovima

 

Junior Regruter

Manpower širi svoj tim regrutacije i na teritoriji Kragujevca! 

Prijavi se i postani deo našeg #talentacquisition tima!

Tvoja zaduženja bi bila:

Učestvovanje u vođenju kompletnog procesa regrutacije i selekcije
Učestvovanje u vođenju grupnih intervjua
Telefonska predselekcija potencijalnih kandidata
Pregled radnih biografija
Oglašavanje poslova na društvenim mrežama
Intervjuisanje, profesionalno testiranje, evaluacija kandidata
Komunikacija sa klijentom i konsultovanje u vezi sa otvorenim pozicijama i procesima
Izveštavanje klijenta o procesima regrutacije i selekcije

Ova pozicija je prava za tebe, ukoliko si:

Komunikativan/a i timski orijentisan/a
Imaš prethodnog iskustva u regrutaciji ili HR poslovima
Motivisan/a da stičeš nova znanja iz sveta regrutacije, ali i celokupnog HR-a
Govoriš dobro engleski jezik

Senior Regruter

Manpower širi svoj tim regrutacije i na teritoriji Kragujevca! 
Prijavi se i postani deo našeg #talentacquisition tima!

Tvoja zaduženja bi bila:

Vođenje i koordinisanje čitavog projekta zapošljavanja
Vođenje i koordinisanje kompletnog procesa regrutacije i selekcije
Organizovanje i vođenje grupnih intervjua
Telefonska predselekcija potencijalnih kandidata
Pregled radnih biografija
Oglašavanje poslova na društvenim mrežama
Intervjuisanje, profesionalno testiranje, evaluacija kandidata
Komunikacija sa klijentom i konsultovanje u vezi sa otvorenim pozicijama i procesima
Izveštavanje klijenta o procesima regrutacije i selekcije

Ova pozicija je prava za tebe, ukoliko si:

Komunikativan/a i timski orijentisan/a
Imaš prethodnog iskustva u regrutaciji (minimum 2 godine)
Dodatni plus ako imaš iskustva u masovnim (blue collar) zapošljavanjima
Motivisan/a da stičeš nova znanja iz sveta regrutacije, ali i celokupnog HR-a
Govoriš dobro engleski jezik



Pregled posla

Kapcsolat

Csapatunk örömmel áll rendelkezésére. 

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