On behalf of our client, PWO Group, global company in the mobility industry, Manpower Serbia is searching for motivated candidates to take the challenge and successfully fulfill positions of HR Specialist
Location: Čačak

JOB DESCRIPTION
•    Handling of the whole recruiting process 
•    Responsible for the onboarding processes including administrative part 
•    Prepares several internal HR guidelines and polices in line with labour code and global processes
•    Assists the HR Manager with daily activities in HR area (e.g. preparation of documents, performance management)
•    Ensure compliance with labor law and PWO Group HR policies and processes
•    Lead ΗR processes related to payroll (working hours), personnel records, benefits administration 
•    Participate in HR projects 
•    Responsible for the offboarding process 
•    Give support to Managers and employees regarding various HR related subjects to foster a positive work environment
•    Close cooperation with HR headoffice

CANDIDATE PROFILE:

•    Bachelor's degree in Human Resources, Business Administration, or related field
•    Minimum 3 years of working experience as HR Specialist or HR Business Partner ideally in an international manufacturing company
•    Profound knowledge about Serbian labour code 
•    Detailed knowledge of HR processes and HR best practices
•    Excellent communication skills as well as a confident and competent manner
•    Highly motivated with a proactive attitude and excellent teamworking skills
•    Independent working style, Problem-solving skills and structured way of thinking, 
•    Hands-on mentality, willingness to take over responsibility 
•    Good knowledge of MS Office, SAP HR / SAP SF would be an advantage 
•    Fluency in English (written and oral) min B2/C1 

On behalf of our partner, a recruitment and staffing agency SpeakIT, an agency with a focus on multilingual jobs for the customer agents we are looking for candidates to successfully fulfill a position of a Customer Care Specialist.

Job Description:

– Manage incoming calls and customer service inquiries by telephone and email
– Provide accurate, valid, and complete information
– Identify and assessing customers’ needs to achieve satisfaction
– Keep records of customer interactions, process customer accounts and file documents
– Take the extra mile to engage customers

Job Requirement:

– Native / near native level in Dutch
– B2+ level English skills
– Strong phone contact handling and active listening skills
– Ability to multitask, prioritize and manage time effectively
– Exceptional problem-solving and ability to respond to different types of characters
– Adaptive skills and team spirit