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Senior Technical Maintenance Engineer

Job description:

• Responsible for applying engineering principles in production to maintain, troubleshoot, and improve equipment reliability.
• Provide guidance and opportunities for learning and development to team members to enhance team performance.
• Ensure the organization complies with safety regulations during maintenance activities.
• Optimize the operation of station equipment to meet key performance indicators.
• Implement efficiency improvements and technological upgrades to enhance overall performance.
• Conduct root cause analysis of equipment problems and provide recommendations to prevent future incidents.
• Analyze the causes of long-term reliability issues, execute expense and capital projects, and provide general assistance in troubleshooting day-to-day issues.

Job requirement:

• University degree in Mechanical or Electrical Engineering.
• Minimum 2 years of relevant experience.
• Highly effective technical and practical engineering skills.
• Highly organized individual.
• Knowledge of the English language is advantageous.
 

Customer Care Specialist

On behalf of our partner, a recruitment and staffing agency SpeakIT, an agency with a focus on multilingual jobs for the customer agents we are looking for candidates to successfully fulfill a position of a Customer Care Specialist.

Job Description:

– Manage incoming calls and customer service inquiries by telephone and email
– Provide accurate, valid, and complete information
– Identify and assessing customers’ needs to achieve satisfaction
– Keep records of customer interactions, process customer accounts and file documents
– Take the extra mile to engage customers

Job Requirement:

– Native / near native level in Dutch
– B2+ level English skills
– Strong phone contact handling and active listening skills
– Ability to multitask, prioritize and manage time effectively
– Exceptional problem-solving and ability to respond to different types of characters
– Adaptive skills and team spirit



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