Tellers /Sellers (blagajnici obučeni za prodaju retail proizvoda)
For our client, a bank in Serbia with a focus on growth and a commitment to international clients, we offer you the opportunity to learn and develop in the position of Teller/Seller.
Job description:
- Conducting cash transactions for both individuals and legal entities
- Processing payment orders efficiently
- Opening accounts for individuals and preparing the requisite documentation for legal entities, ensuring timely submission to the relevant department
- Refilling ATMs in strict adherence to internal regulations
- Establishing and maintaining comprehensive client files, including meticulous collection of necessary documentation
- Directly providing clients with essential information and explanations within one's purview, while redirecting other inquiries to the appropriate departments. Ensuring ongoing follow-up for the provision of complete and accurate client information.
- Actively promoting and selling the bank's products and services, aligning with predefined objectives set by the competent manager, targeting both existing and potential clients.
- Thoroughly collecting and reviewing documentation essential for obtaining credit products and promptly submitting the same to the committee responsible for approval.
- Execution of additional tasks related to sales and customer service within the branch, strictly following relevant procedures and instructions from the competent manager.
Requirements:
- Desirable customer service experience (preferably in a banking environment, though not mandatory)
- Familiarity with the bank's core system
- Excellent communication skills, proper etiquette, flexibility, teamwork, and a strong desire to learn
- Proficiency in business communication in English is essential
- Knowledge of the Russian language is desirable.